HELPFUL TIPSy
Clinicians should not assume because they've said something once that the client has understood or accepted it. It usually takes multiple presentations, in a variety of ways, to begin to persuade the client of the value of your point.
Test the client's understanding and acceptance by their action and in their words.
Recognize what needs to be said at that moment. Read between the lines of your client's words to see their underlying wants and needs.
Be aware of your mannerisms when you talk with your client. Your posture, movements, eye contact and gestures can change how the client perceives your message.
You learn more from listening to the client speak than hearing yourself talk. Bombarding the client with words rarely changes their true feelings. You need to spend sufficient time listening to your client to understand their position; a precursor to facilitating change. Change happens slowly; clients need time to express how they feel -- whether they agree or disagree.
Counseling is generally the catalyst that enables progress to move to new levels. Often when a client exhibits difficulty with speaking techniques, it is because there are emotional issues which stand in the way that require counseling.
Counseling should be an ongoing part of the treatment program. In many instances, counseling is more important to a client's progress than the speech targets. Counseling is a form a salesmanship -- How can you change someone's thinking if you don't know what they think in the first place? Get to know the person, not just the problem. |